From CNET: Samsung confirmed on Tuesday that it would permanently cease production of the problematic device after a botched attempt to recall and replace the units, which had the tendency to overheat and catch fire. It comes only a day after Samsung put production on pause, saying it would be "temporarily adjusting" the schedule.
"For the benefit of consumers' safety, we stopped sales and exchanges of the Galaxy Note 7 and have consequently decided to stop production," said a Samsung spokeswoman.
The move effectively puts an end to one of the worst stretches in Samsung's history as a consumer electronics company, with multiple incidents that have damaged its brand and credibility with consumers. The Note 7 was supposed to be Samsung's victory lap after successfully reviving its phone ambitions with the successful Galaxy S7.
Instead, it spiraled into a nightmare scenario and has linked the Samsung name with explosive products. While the Note 7 is dead, Samsung still faces the challenge of rehabilitating its image with consumers.
The Note 7 was a source of problems from the get go. Safety concerns meant the company had to issue a recall for early versions of the phone after its mid-August launch and put an exchange program in place. But multiple instances of the replacement phones exhibiting the same battery heating problems led to this shutdown.
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