From DailyTech: Ever since Microsoft released the beta of its upcoming Windows 7 to the general public, hundreds of thousands of users have downloaded the OS. Many took the time to carefully sweep the system, scanning for defects or bugs. As a result, Microsoft has been receiving a steady stream of information from beta testers. Many testers of late, though, have become disgruntled as Microsoft has offered little in the way of official communication about the problems its testers were reporting.
However, Microsoft's Steven Sinofsky, senior vice president for the Windows and Windows Live Engineering Group, has broken the silence at last, saying that Microsoft has indeed been listening and has fixes planned for over 2,000 bugs found by testers.
Mr. Sinofsky writes that at its peak, Microsoft was receiving one Send Feedback report every 15 seconds for an entire week. It has received 500,000 feedback reports already -- approximately 500 per developer, part of why it has been too busy to say much. Microsoft also thanks its Connect members (the MSDN/Technet enrolled beta customers) for sending in numerous technical reports. Both the public and the Connect feedback has helped more bugs be found and fixed than in any previous Windows release, Mr. Sinofsky states.
Mr. Sinofsky shed light on Microsoft's definition of a bug as well, stating:
"Let's talk a bit about "bugs". Up front it is worth making sure we're on the same page when we use the much overloaded term bug. For us a bug is any time the software does something that someone one wasn't expecting it to do. A bug can be a cosmetic issue, a consistency issue, a crash, a hang, a failure to succeed, a confusing user experience, a compatibility issue, a missing feature, or any one of dozens of different ways that the software can behave in a way that isn't expected. A bug for us is not an emotional term, but just shorthand for an entry in our database representing feedback on the product. Bugs can be reported by a human or by the various forms of telemetry built into Windows 7. This broad definition allows us to track and catalog everything experienced in the product and do so in a uniform manner."
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