Verizon's Project 624 Is an AI-Powered Customer Service Initiative
From CNET: In April, Verizon's CEO of its consumer group, Sowmyanarayan Sampath, dropped a cryptic teaser on his LinkedIn Page: "Project 624. All about the customer. Coming soon." And then… nothing more about it. Until today.
Now we know that 624 represents the date, June 24, and the project is an...