From PC Mag: Following months of complaints and scrutiny, Intel says it’s finally figured out why 13th and 14th Generation Core desktop CPUs are repeatedly crashing.
In a forum post on Monday, Intel said it traced the problem to faulty software code, which can trigger the CPUs to run at higher voltage levels.
Intel examined a number of 13th and 14th gen desktop processors that buyers had returned. “Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor,” it says.
In other words, Intel says the problem isn’t an inherent hardware defect with the chips, as some had feared. As a result, the company plans on fixing the buggy software with a patch, rather than issuing a product recall.
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