Apple Finally Owns up to iMac Monitor Yellowing

From DailyTech: "The ultimate all-in-one. Now with the ultimate display...Faster processors...Faster Graphics..." Apple's description of its new iMac, first released in October make it sound like every computer user's dream machine.

Unfortunately, that dream fast became a nightmare, when iMac purchasers discovered a plethora of quality control problems, including cracked screens, glitchy graphics, non-booting systems, and more.

But none of the problems was quite as strange or as prevalent as the case of the yellowed monitors. It wasn't the LEDs used in the backlighting, tests showed -- it seemed to be quality issues either in the LCD panel itself or the cabling. Of course Apple, known for being one of the most innovative and forward thinking companies in the industry, would help customers with their problems, right?

Nope. Apple kept quiet on the issue even as its customers pleaded with it to listen. The silence continued as a reports piled up. They gained a personal advocate in the news industry when Gizmodo's Mark Wilson suffered a string of yellow lemons in his search for an Apple desktop. Mr. Wilson gave a voice to the growing frustrations of the Apple masses.

Then came some small signs of progress. Despite resistance to refunds in the U.S. (Apple service representatives insisted that users get their units "repaired" -- often returning them still yellowed units), in the UK Apple was quietly offering users extra cash to take yellowed units off their hands.

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