J.D. Power says Verizon tops in call quality

From CNET News.com: Verizon Wireless has the best wireless service in terms of phone call quality in many parts of the U.S., according to a J.D. Power and Associates survey released today.

The semiannual study measures wireless call quality based on seven factors: dropped calls; static/interference; failed call connection on the first try; voice distortion; echoes; no immediate voicemail notification; and no immediate text message notification. About 26,000 wireless subscribers were surveyed between July and December 2010.

For the 13th consecutive reporting period, Verizon Wireless ranks highest in the Northeast region. Verizon Wireless also ranks highest in the Southeast, Southwest, and West regions, according to the latest survey. And in the Mid-Atlantic region it's tied with AT&T for first place.

Regional wireless operator U.S. Cellular ranks the highest in terms of call quality for the 11th consecutive reporting period in the North Central region of the U.S.

J.D. Power assesses call quality performance in six regions: Northeast, Mid-Atlantic, Southeast, North Central, Southwest, and West.

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