From PC World: Could 2024 have been any worse for Sonos? The once-beloved connected speaker brand left its reputation in tatters after a rushed, misguided app update, then launched a pair of pricey headphones that, from all accounts, landed with a thud.
Faced with a mob of enraged users, Sonos has repeatedly apologized and laid out elaborate plans for how it will do better. But sometimes, “sorry” isn’t enough, and now Sonos CEO Patrick Spence is taking the last option open to him: resignation.
In a press release early Monday, Sonos announced that Spence is stepping down immediately as CEO and as a member of the company’s board of directors.
Sonos board member Tom Conrad will take over as interim CEO while Sonos searches for a permanent replacement, the company said. Conrad, who was formerly Chief Technical Officer at Pandora, promised to “work with our team to restore the reliability and user experience that have defined Sonos.”
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