GoDaddy, Rival Trade Accusations Over Domain Name Transfers

From PC World: GoDaddy, the Internet's largest domain registrar, says that complaints from rival firm Namecheap about delays in transferring domain names are attributable to a failure to communicate.

GoDaddy has seen thousands of domains jumping ship in recent days because of its support of a controversial piece of federal legislation aimed at stopping the theft of intellectual property on the Internet called the Stop Online Piracy Act. GoDaddy has withdrawn its support of the measure, which is expected to go through another round of revision next month, but the defections continue.

GoDaddy says Namecheap’s complaints could have been cleared up expeditiously if the registrar had informed GoDaddy of its problems instead of airing them in a company blog.

In its blog, Namecheap accused GoDaddy of delaying domain transfers to discourage its customers from ditching the service. "As many customers have recently complained of transfer issues, we suspect that this competitor is thwarting efforts to transfer domains away from them," it wrote. "Specifically, GoDaddy appears to be returning incomplete Whois information to Namecheap, delaying the transfer process."

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