From The Verge: London’s transport regulator, Transport for London (TfL), has refused to grant Uber a new license in the city. TfL had been extending Uber’s license to operate in London in recent months, after the ride sharing company lost its license in 2017. TfL originally revoked Uber’s license citing Uber’s approach to serious criminal offences, medical certificates, disclosure and barring checks, and the company’s use of its Greyball software that TfL said blocked regulatory bodies from gaining full access to Uber’s app for law enforcement duties.
TfL now says it has identified a “pattern of failures” by Uber, including breaches that placed passengers at risk. “Despite addressing some of these issues, TfL does not have confidence that similar issues will not reoccur in the future, which has led it to conclude that the company is not fit and proper at this time,” says a TfL spokesperson. One particular issue that was identified was a change in Uber’s system that “allowed unauthorised drivers to upload their photos to other Uber driver accounts.”
This enabled other Uber drivers to pick up passengers as if they were booked with the original driver, and TfL says this occurred during at least 14,000 trips. “This means all the journeys were uninsured and some passenger journeys took place with unlicensed drivers, one of which had previously had their licence revoked by TfL,” says a TfL spokesperson. A similar issue allowed suspended drivers to create an Uber account and take passengers on trips.
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