From PC Mag: Bad news for those accessing chatbots like ChatGPT via WhatsApp—you only have a few more months to enjoy the service.
Meta has banned general-purpose chatbots from the platform, following a recent change to the terms and conditions of the WhatsApp Business API, first spotted by TechCrunch.
The move could impact the WhatsApp clients of tools like ChatGPT, which launched in December 2024, along with numerous other WhatsApp chatbots that have appeared over the past year. These include AI search engine Perplexity’s WhatsApp chatbot, which launched in April, as well as lesser-known products like Latin America focused chatbot Luzia.
The ban goes into effect on Jan. 15, 2026, giving users a few months to find replacements.
Following the change, “large language models, generative artificial intelligence platforms, general-purpose artificial intelligence assistants, or similar technologies” will be prohibited from accessing or using the WhatsApp Business Solution “when such technologies are the primary (rather than incidental or ancillary) functionality being made available for use.”
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