From PC World: I never really thought I’d welcome AI as a part of my ongoing business day. But Microsoft’s ongoing productivity updates to Outlook actually have me tempted.
By now, drafting an email using AI is old hat, and something that I generally wouldn’t do. But Microsoft has begun adding agentic AI to Outlook via its experimental “Frontier” program…and it actually sounds like something that could really save time and energy.
Here’s what’s going on. In March, Microsoft began debuting the first part of its agentic AI plan, allowing you to issue Outlook prompted orders like “Always accept meetings from my manager if I am free.” This week it’s begun letting business customers try out these new features as part of its Frontier for Business program, which requires a Microsoft 365 Copilot for Business account as well as the permission from your IT department to turn on these features at the individual level. (My organization supports the first, but not the second.) There some additional capabilities, too.
Outlook’s new features improve both your email as well as your calendar. What I like about the new Outlook email features is how they have moved beyond new ways of drafting an email into inbox management, Outlook features you’ve had to manually manage up to now.
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