From CNET: T-Mobile has agreed to give its customers more accurate information about the speed of their mobile broadband connection, even when their speeds are being throttled.
The FCC announced Monday that T-Mobile will provide its customers with tools to allow them to accurately gauge the connection speeds they are experiencing after reaching their monthly data caps. The agreement comes in response to an FCC probe launched this summer into wireless carriers' speed reduction practices and concern that customers were not receiving accurate information about their service.
Once T-Mobile customers exhaust their allotment of data, instead of being billed overage charges, their speeds are reduced for the remainder of their billing cycle. As spelled out in T-Mobile's service agreement, customers' speeds are reduced to either 128kbs or 64kbs, depending on their data plan.
Use of certain speed test applications were exempted from T-Mobile's monthly data allotments in June, but the results were not always clearly presented, the FCC said. Rather than report the actual reduced speed being provided to customers, the exempted speed tests would return information about T-Mobile's full network speed, preventing customers from receiving accurate information about their speeds.
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