From InfoWorld: On July 18, I wrote about problems Microsoft has faced with bad Simplo batteries in Surface Pro 3 PCs. Based on a post in the Microsoft Answers forum by Charles McKay on March 16, 2016, and another post in the Microsoft Answers forum by Kridsada Thanabulpong, dated May 11, it was clear that that many Surface Pro 3 PCs had Simplo batteries that were failing.
Worse, Microsoft was doing nothing to ameliorate the problem, telling customers who were just a few months out of warranty that they would have to spend $500 or more to get their PCs fixed.
Since that time, the technical press picked up the story, and Microsoft went through a couple of denials/clarifications. On July 26, I was told through official channels:
"We are aware of some customers reporting a scenario with their Surface Pro 3 batteries in which the system is reporting lower battery capacity than expected. This is a top priority for our team, and we are working quickly to understand the root cause. If you are experiencing this scenario, please contact Microsoft customer support."
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