Facebook Opens Access to 'Community Help' Tool

From PC Mag: Facebook today announced a significant expansion of its Community Help crisis response tool.

Launched last year, Community Help lets people ask for or offer things like shelter, food, and supplies in the event of a natural disaster, "accidental" crises like building fires, and violent events like attacks and shootings. Going forward, Facebook will open the feature to businesses and organizations, starting with Direct Relief, Lyft, Chase, Feeding America, International Medical Corps, and Save the Children.

Businesses and organizations can post in Community Help to "provide critical information and services for people to get the help they need in a crisis," Facebook's Social Good Product Lead Asha Sharma wrote in a blog post. "For example, they might post about helping people find everything from free transportation to supplies and connecting volunteers with organizations that need help."

In a statement, Lyft's Head of Social Impact, Mike Masserman, said the company plans to use Community Help to offer "relief rides directly to those in need during a crisis," as it did following Hurricanes Irma and Harvey.

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