Gmail Threatens Microsoft in Enterprises, Says Gartner

From PC World: Google's share of the enterprise email market currently "hovers" at around 1%, but it will reach 10% within a few years, research firm Gartner predicts.

Google is gaining ground with enterprises that have 5,000 or more seats, Gartner said, naming several public- and private-sector users with more than 10,000 Gmail seats.

Big organizations that use Gmail include Motorola Mobility, with 22,000 users; the U.S. General Services Administration, with 17,000; the Los Angeles city government, with 17,000; automaker Jaguar Land Rover, with 15,000; the InterContinental hotel chain, with 25,000; and the Wyoming state government, with 10,000.

"We are at the start of a major escalation in the war of the email clouds," wrote Gartner analyst Matthew Cain, in a report on Google's enterprise progress that was released Friday.

Cloud-based email systems account for about 4% of the overall enterprise email market, according to the research firm.

Microsoft released a cloud-based Exchange service in 2010, and a more expansive cloud offering, Office 365, this year.

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