From PC Mag: A few days ago a class-action lawsuit was brought against Nintendo claiming it ships the Switch with defective Joy-Con controllers. Now, Nintendo has apparently dropped the charges associated with repairing Joy-Cons.
As Vice reports, internal Nintendo documentation seen by the publication confirms the change of policy with regards to Switch controller repairs. The memo reads as follows:
Customers will no longer be requested to provide proof of purchase for Joy-Con repairs ... Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair [...] confirm the prior repair and then issue a refund.
So not only is Nintendo dropping the charges associated with Joy-Con repairs going forward, but any already carried out are eligible for a refund if a customer requests it. The typical charge for such a repair is thought to be $40, meaning if you have paid for one it's worth contacting Nintendo and asking for your money back.
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