From The Verge: In an interview with CNBC, Delta Air Lines CEO Ed Bastian said the July 19th outage caused by a CrowdStrike update cost his company half a billion dollars in five days. Delta canceled more than 5,000 flights that weekend and had blue error screens still visible at airports days after the initial crash. Among the costs Bastian said Delta incurred were more than 40,000 servers that “we had to physically touch and reset” as well as compensation payments to travelers left in the lurch.
Asked about a continuing relationship with Microsoft after the crash, Bastian said he regards it as “probably the most fragile platform” and asked the question, “When was the last time you heard of a big outage at Apple?” He placed some blame on the valuations of big tech companies, which lately have been lifted by generative AI hype, saying, “...they’re building the future, and they have to make sure they fortify the current.”
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