After Gmail, Google Wants to Search Your Voice Mail Too

From PC World: Google has begun testing a service that will make transcripts of voice-mail messages and make them searchable.

For now, Google will only offer voice-mail transcription to existing customers of GrandCentral Communications, a telecommunications service provider that it bought in July 2007, it said in a posting on the Official Google Blog.

GrandCentral offers customers a single number through which they can forward calls to their work, home or mobile phone, filter calls before answering them, record conversations and access an archive of recordings and voice mail via the Web. Just like Google's promise that with its Gmail e-mail service, you'll never need to delete another message, GrandCentral promises to archive voicemail "for life."

Google isn't saying yet whether it will make and store transcripts of recorded conversations in addition to voice-mail messages.

GrandCentral stopped accepting new customers after Google bought it and even now, rebranded as Google Voice, the service is still closed to new business. Since its acquisition, GrandCentral has invited prospective customers to leave their e-mail address to reserve a number, and Google said it will begin responding to those requests "in a matter of weeks."

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