New Microsoft support service offers XP users Windows 7 goodies

From InfoWorld: Microsoft has launched a new self-support service for Windows XP and Vista users that relies on technology baked into Windows 7.

The combination of desktop client and back-end service gives users of older versions of Windows some of the same functionality that only Windows 7 provides by default, Lori Brownell, Microsoft's general manager of product quality and online support, said Friday. The Fixit Center client is currently in beta, and can be downloaded free of charge.

"Irrespective of what versions people are running, and many aren't running Windows 7 today, we need to support those customers just as well," said Brownell, explaining Microsoft's decision.

Microsoft used the same technology that powers the scripted diagnostic feature within Windows 7, dubbed "Action Center" -- in some cases, the same code -- to craft the client software for Windows XP and Vista.

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