Cause of Windows Phone 7 data spikes found

From InfoWorld: Microsoft has reportedly traced the cause of random, high spikes in data usage by some Windows Phone 7 handsets to a widely accessed "third-party solution." Microsoft is working with that so-far unidentified vendor, according to SeattlePI.com.

The glitch, according to Microsoft, is caused by the way that a "third-party solution commonly accessed from Windows Phones" is configured. Microsoft is working with this vendor to "assist them in making the necessary fixes" and also is exploring possible workarounds, if needed.

Over the past few weeks, some users have complained of occasional very high data use on their Windows Phone 7 handsets, usage that seems to take place without any action by the users, and that ignores a Wi-Fi connection to use 3G, potentially exhausting data plan limits.

In today's statement, Microsoft says it is a "low single-digit percentage" of users who have reported the problem.

SeattlePI was one of many news sites covering the issue. This week, reporter Nick Eaton, who runs SeattlePI's Microsoft Blog, asked a PR spokesperson for an update. Somewhat surprisingly, he was given one.

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