Apple Addresses Wi-Fi Concerns with New iPad

From DailyTech: Some owners of the new iPad have been experiencing some Wi-Fi issues since its recent release, but Apple's owning up to it and willing to fix the problem.

Since the third generation iPad's release on March 16, many users have flocked to online forums to discuss problems with Wi-Fi. The device has had issues from dropping connections to being unable to find local Wi-Fi networks.

One specific testimonial from a third generation iPad owner described an event where he was at a hotel with his wife, and the device registered a weak signal with only 1-2 bars. His wife's first generation iPad, however, had full bars and a strong connection. In addition, the customer conducted a speedtest near the router and obtained 10 Mb downloads. When he was about 20 feet away from the router, this dropped to .2 Mb.

With forums and customer support flooding with Wi-Fi questions, Apple has decided to look into the situation. The tech giant recently released an internal AppleCare document that alluded to this investigation.

According to the AppleCare document, Apple is instructing retailers and contact centers to "capture" any third generation iPads that have Wi-Fi-related issues. Capturing the device means to pack it up and send it directly to Apple engineers for examination.

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