From PC World: Western Digital has apparently taken its My Cloud consumer cloud and backup service offline as a result of a hack of the company’s systems last week.
WD said Monday that on March 26 it identified what it called “a network security incident involving Western Digital’s systems” that involved an unauthorized third party gaining access. WD said that it’s working with law enforcement and outside security experts, but that the investigation is still in its early stages. The hacker took data, WD said, but WD is still working to determine what and how much of it was leaked.
Unfortunately for customers, WD’s remediation methods involves “taking systems and services offline,” where appropriate. That seems to have included WD’s My Cloud service, which was completely down as of press time.
“Western Digital is currently experiencing a service outage impacting the following products: My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, SanDisk Ixpand Wireless Charger,” the company said on April 2. “We are working to restore service. We apologize for any inconvenience. Next update will be posted on Monday, April 3.”
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