From The Verge: Zoom has updated its terms of service and reworded a blog post explaining recent terms of service changes referencing its generative AI tools. The company now explicitly states that “communications-like” customer data isn’t being used to train artificial intelligence models for Zoom or third parties. What is covered by communications-like? Basically, the content of your videoconferencing on Zoom.
Here’s the key passage from the newly-revised terms:
Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models.
Zoom has come under scrutiny over terms of service language that people interpreted as giving the company broad control and copyrights of customer data, including potentially anything they showed or discussed during a call, with the intention of using that content to train the AI models that power features like its meeting summaries.
Section 10 of the terms of service, where the previous language had been, has also been rewritten to more clearly differentiate between “customer content” and “service generated data.”
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