From PC World: Intel has extended the warranty period on its 13th- and 14th-gen Core desktop chips for an extra two years, the company said late Thursday, in an attempt to reassure customers that they could buy with confidence. EDIT: Intel issued an update to its blog post, with further details, on Monday, August 5.
Normally, Intel’s warranty terms for its 13th- and 14th-gen Core processors cover three years. If you’ve purchased either a boxed processor or a system from a PC maker, Intel guarantees that that chip will conform to the company’s specifications and will be free from defect. Now they’re covered for five years total.
Why? Everything changed when problems were discovered with Intel’s latest Core chips, which suffered unexplained crashes and BSODs for months. Intel finally attributed the root cause to elevated operating voltage caused by a microcode algorithm, and said that a fix would be rolling out this month via updated firmware from PC and motherboard makers. But the patch won’t fix CPUs that have already been damaged.
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