From PC World: Intel’s issues with 13th- and 14th-gen CPU crashes are well-documented at this point. To make a long story short: High-end chips have been crashing and failing with apparently irreversible damage, and Intel blames overzealous performance settings in the motherboard BIOS.
One New Yorker isn’t satisfied with Intel’s extended RMA offerings, though, and he’s suing the company in a class action.
Ars Technica reports on the suit brought by one Mark Vanvalkenburgh, which alleges that Intel knew about the processors’ issues in late 2022 or early 2023 and failed to disclose them to buyers, even as return rates climbed and both end users and tech media (including PCWorld) began to widely discuss the issue. Vanvalkenburgh and his lawyers allege that Intel’s withholding of internal data on failures and return rates was misleading and caused him and many others to buy CPUs they would have otherwise avoided.
Depending on what’s presented in discovery, Vanvalkenburgh’s lawyers estimate that hundreds of thousands — or possibly millions — of people could be part of the class action. Though Intel maintains that not every 13th- and 14th-gen desktop processor is vulnerable to these failures, that’s yet to be demonstrated empirically.
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