From PC Mag: If you need to log into your JetBlue account, you’d better have your password manager ready. The New York-based airline is now requiring most customers to reset their passwords, and—like a lot of organizations that surprise users by requiring a reset of login credentials—it’s not explaining the situation very well.
“Either your username or password is incorrect,” its site greets visitors who attempt to log in with a password they didn’t create in the last 18 months. “If your password was created before Jul 31 2020 please set a new one by selecting ‘Reset password’ below.”
Doing so yields a second prompt, advising JetBlue customers that their new password can’t involve their their first name, last name, or username. It also must run at least 10 characters and include a lower-case letter, an upper-case letter, a number, and a symbol.
The short notice and unforgiving rules could invite speculation about a data breach or a foolish adherence to password-expiration dogma that experts dumped years ago. But JetBlue said Wednesday that it’s a result of a previous IT migration.
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