Palm confirms that iTunes update kills Pre sync

From InfoWorld: Palm confirmed late Wednesday that Pre owners can no longer use Apple's iTunes to sync their smartphones to Macs or PCs.

Apple updated iTunes to Version 8.2.1 today, and in its usual cryptic style, said that the new version "provides a number of important bug fixes and addresses an issue with verification of Apple devices."

Pre users quickly began reporting on Palm's support forum that the reference to "verification of Apple devices" meant iTunes syncing was broken.

Some, however, blamed Palm more than Apple. "You can't really expect to use another companies [sic] software through a hack like this. Passing it along to users as a 'feature' is pretty shady," said a user identified only as "jsz0" on a thread dedicated to the sync break. "Palm decided to advertise this hack as a feature and now it doesn't work. That's on Palm, not Apple."

Another user objected to the thread being marked as "solved" by Palm. "Functionality that is to exist no longer works, without work-arounds," said "Hellweek" on Wednesday afternoon. "This is not solving it, solving it would be Palm working with Apple to allow syncing without downgrading or using two bits of software, or some other third-party application."

View: Article @ Source Site